Rich Tires LLC

1. Information We Collect

Rich Tires LLC collects personal information that you voluntarily provide to us when you express interest in obtaining information about our services, when you participate in activities on our website, or otherwise contact us.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below:

• To provide and facilitate the delivery of services to you
• To respond to inquiries and offer support
• To send administrative information to you
• To fulfill and manage your orders
• To post testimonials with your consent

3. Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

5. Contact Us

If you have questions or comments about this policy, you may contact us at:

Rich Tires LLC
3511 Fairlane, Taylorville, IL 62568
sale@richtiresllc.com
(252) 288-2461

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1. Agreement to Terms

By accessing or using our website and services, you agree to be bound by these Terms of Service. If you disagree with any part of the terms, you may not access our services.

2. Services

Rich Tires LLC provides automotive repair, maintenance, and tire sales services. All services are performed by qualified technicians using appropriate tools and equipment.

3. Pricing and Payment

All prices are subject to change without notice. We reserve the right to modify or discontinue any service without notice. We are not liable for any modification, price change, suspension, or discontinuance of any service.

4. Warranties

Services and products may come with separate warranties provided by manufacturers or service providers. Rich Tires LLC provides warranties on labor as specified in our service agreements.

5. Limitation of Liability

Rich Tires LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our services or products.

6. Governing Law

These Terms shall be governed by the laws of the State of Illinois without regard to its conflict of law provisions.

7. Changes to Terms

We reserve the right to modify these terms at any time. We will notify you of any changes by posting the new Terms of Service on this page.

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1. Tire Warranty

Most new tires come with manufacturer's warranties covering defects in workmanship and materials. These warranties are provided by the tire manufacturer, not Rich Tires LLC. Specific terms vary by brand and product line.

2. Service Warranty

Rich Tires LLC provides a 12-month/12,000-mile warranty on all repair services performed at our facility. This warranty covers parts and labor for defects in workmanship.

3. Limitations

Warranties do not cover damage resulting from accidents, misuse, neglect, improper maintenance, or normal wear and tear. They also do not cover incidental or consequential damages.

4. Claim Process

To make a warranty claim, contact our service department with your original invoice. The vehicle may need to be inspected to determine if the issue is covered under warranty.

5. Additional Information

For specific warranty information on your purchase, please refer to your invoice or contact our service department at (252) 288-2461.

1. General Policy

Due to the customized nature of automotive parts and safety considerations, all sales are final unless otherwise specified. Returns or exchanges may be permitted at the discretion of Rich Tires LLC management.

2. Unused Tires

Unused, unmounted tires in original condition may be returned within 30 days of purchase, subject to a 15% restocking fee. Tires must be in their original packaging and show no signs of mounting or use.

3. Installed Parts

Parts that have been installed cannot be returned unless they are defective. Defective parts will be handled under the applicable manufacturer's warranty.

4. Services

Service fees are non-refundable. If you are dissatisfied with a service, please contact us immediately so we can address your concerns.

5. Refunds

If a return is approved, refunds will be issued to the original method of payment within 7-10 business days.

6. Contact for Returns

To initiate a return, please contact our store at (252) 288-2461 or visit us at 3511 Fairlane, Taylorville, IL 62568 with your original receipt.